Sr. SME Relationship Manager

Maintaining a deep knowledge of Lendo’s products and services.

Building and maintaining strong relationships with prospective and existing clients.

Researching and pursuing new business opportunities.

Conducting regular site visits and e-meetings with clients.

Identifying clients' needs and requirements and proposing suitable solutions.

Providing clients with comprehensive product/service consultations and guiding their decision-making process.

Upselling and cross-selling products/services to clients.

Resolving complaints and issues efficiently and in a timely manner.

Meeting sales/revenue targets.

Ensuring client satisfaction.

Bachelor’s Degree in management, financing, accounting, or a similar field.

Experience as a Relationship Manager in financial institution for Min. 3 years.

Ability to build and maintain strong client and business relationships.

Proficiency in Microsoft Office and CRM software.

Excellent communication and interpersonal skills.

Good conflict resolution and problem-solving skills.

Leadership and team management skills.

Customer-oriented.